Terms and conditions
We understand that every house is different, so please call us and let us know what you are looking for and we can customise our services according to your specific requirements. After our cleaning service you will be totally satisfied. If there is any part which doesn’t satisfy you that much, you can inform us and we can redo it for you, if necessary. That is of free of cost.
Our objective is to gain your complete satisfaction for end of tenancy cleaning.
3.1. End of Tenancy Cleaning is charged per job taking into account the current condition, number of rooms, bathrooms, WCs, shower rooms and en-suites. Please note that we do not charge per hour per cleaner and the number of operatives attending your property may vary. The number of operatives in a team cannot affect the initially quoted price.
3.2 The quoted price does not include extras like: carpet and upholstery steam cleaning, stripping and polishing floors, washing up dishes, taking more than 5 items out of cupboards and then putting them back in, dusting books, cleaning walls/ceilings, cleaning balconies/terraces, cleaning patios/gardens/. Those extra services are priced separately, and need to be requested.
3.3. The company uses national average room sizes when calculating quotations over the phone.
3.4. All quotations are given by the Company following a request by the Client and shall remain open to acceptance for a period of 30 days from their date.
3.5 The Company reserves the right to amend the initial quotation, should the Client’s original requirements change